Terms & Conditions

This is an English version of Köpeavtal.

Detta är en engelsk version av Köpeavtal .

To fulfill an order in the online store, shop.mossbjerling.com, you must approve this terms and conditions. 

Below is a summary of our terms of purchase, terms of delivery, terms of payment and our privacy policy.

Purchase information

When ordering, a purchase agreement is made when you choose to confirm your purchase at checkout by clicking on complete purchase. An order confirmation will then be sent to your specified email address . Ordered products remain Björn Moss Bjerling’s property until they are fully paid.

In the event of obvious errors, such as incorrect price, printing error, etc., we reserve the right to correct the error afterwards. If you are not satisfied with our correction, you of course have the right to cancel your order. We also reserve the right not to place an order in cases where the item is out of stock. We also reserve the right not to place an order in cases where the order is seen as unserious.

Seller

Moss Bjerling Handel
Organization number : 890218-5514
VAT identification number: SE556649442201

Address:
Björn Moss Bjerling
Kapellgången 1
411 31 Gothenburg
SWEDEN

Contact:
shop@mossbjerling.com

Payment terms

Prices

Prices in the store are shown including VAT.

Private customers living in the EU pay Swedish VAT.

Ordering and payment

Ordering can only be done via our online store, unless a special agreement has been reached. We reserve the right to final sale. If the sold-out item has already been paid for, shop.mossbjerling.com will refund as soon as possible.

In the online store, only advance payment applies. When you place an order, you will receive an order confirmation with your payment details via email. The goods are sent when we have registered your payment.

The goods are reserved for one week, but if no payment is registered within this time, the order is canceled. Contact us if you want an extended reservation period, so that the order is not canceled.

Klarna

We use Klarna’s payment exchange – Klarna Checkout.

Delivery terms

Delivery

Delivery via relevant agents, such as e.g. Postnord, Schenker or DHL.

The goods are usually not shipped on the same day. Instead, it is normaly advantageous to review the delivery manually in consultation with the customer.

Delivery time can vary as the shipments are usually very large and fragile.

Delivery time may also vary depending on the country of the delivery address and due to the choice of the an appropriate agent for that delivery address.

Please contact us before you order if you have questions about delivery – shop@mossbjerling.com.

We (shop.mossbjerling.com) do not take responsibility for delays that are beyond our control. We (shop.mossbjerling.com) do not take responsibility for whether a delivery disappears after we have sent it away. The goods are sent with tracking on the shipment.

If the shipment is returned due to you registering incorrect information, we will charge a fee to cover the extra costs that arise.

Shipping cost

For delivery within Sweden, there is usually no shipping fee. Shipping is sometimes added to some extent for delivery to other countries in Europe – as well as any customs duty. We are currently asking you to contact us to place an order outside of Europe – store@mossbjerling.com .

Return

Right of withdrawal

You can always change even if you have already placed an order, because the goods are not sent until you have completed payment. In that case, we are grateful if you delete your order or let us know that you want to cancel the order. But even if you have not notified us, the order will be canceled by us if your payment does not arrive within a week.

f you change your mind after you have paid for and received the goods, you as a private person living in Sweden always have the right to withdraw according to the Distance Contracts Act (2005: 59), which applies for 14 days from receipt of the goods. Similar rights of withdrawal does also apply to private persons living in the European Union. You are then responsible for the return costs. If the item returns to us undamaged and unused, we will refund the entire amount (but not any shipping costs). If the product’s quality has deteriorated due to the customer’s handling or defective return packaging etc, a deduction is made corresponding to the product’s depreciation. Always contact us before any return. 

Companies only have the right to withdraw if a special agreement has been reached on this.

Return address:
Björn Moss Bjerling
Kapellgången 1
411 31 Gothenburg
SWEDEN

Complaint

If your product is damaged at the time of delivery, this must be reported to us immediately: shop@mossbjerling.com

In the event of a dispute, we follow the Swedish Allmänna reklamationsnämnden’s (the General Complaints Board’s) recommendations.  

Return address:
Björn Moss Bjerling
Kapellgången 1
411 31 Gothenburg
SWEDEN

Privacy Policy

Personal data and the Data Protection Ordinance

The purchase agreement means that you agree that we save your personal information; name, postal address, telephone and email, and for entrepreneurs also company names. The contact information is used to be able to handle the delivery of goods, contact you if necessary, send information and offers. We handle all this information in accordance with the Swedish Dataskyddsförordningen (Data Protection Ordinance) and we do not share / sell any information to third parties.

You have the right to at any time, without explanation and at no cost, unsubscribe to us sending information tio you via email.

You have the right, once a year, to be informed free of charge of which personal data about you are processed and how these are used. You will then submit a written signed application to the person responsible for personal data, who will hand over the data to you free of charge. You also have the right to request that information be corrected or deleted.

Personal data manager: Björn Moss Bjerling ( shop@mossbjerling.com )

Read more about our privacy policy here.

Change in purchase agreement

This purchase agreement is valid until further notice, but can be changed by shop.mossbjerling.com. After the customer’s order, shop.mossbjerling.com cannot change the terms of the current order.

If you want to be sure of keeping the current agreement for your particular order, we recommend that you save this text.

Last updated: 2021-08-15

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